Pupil Terms and Conditions
Tuition
Tuition is only available to persons who meet the following criteria:
•Aged 17 or over; and
•hold a valid UK provisional driving licence; and
•legally entitled to drive in the UK.
Lessons
You and Mark are responsible for agreeing all matters relating to the timing, location and duration of individual lessons. You must inform Mark of any matters which affect your ability or entitlement to have driving tuition, for example, but not limited to, any lack, or loss, of a valid UK provisional driving licence.
Cancellation of lessons
If you or Mark wishes to cancel a lesson a minimum of 24 hours prior notice should be given. If Mark cancels a lesson without giving this minimum period of notice Mark shall rearrange the lesson at the next time most appropriate to you. If you do not give at least 24 hours’ notice of cancellation you may be charged for the lesson(s) concerned in full.
Cancellation of your test
Please note that in the event of you having booked your driving test, the Driver and Vehicle Standards Agency (DVSA) stipulates that you need to give three clear working days to cancel your test. This may mean that you may/will lose your DVSA test fee if your instructor says you are not ready for test within this three day notice period, or you need to cancel your test, there are some mitigating circumstances that the DVSA may not charge you in the event of cancelling within the three day timescale. Sundays and Bank holidays DO NOT count as working days.
Payments and lesson bookings
You must pay for any tuition at the start of the lesson. You will only be able to have lessons that have been fully paid for.
Refund policy
You are entitled to cancel your prepaid tuition at any time. If you have not taken any lesson(s) at the time of cancellation you will be entitled to a full refund of any amounts paid to Mark, or any money left over from a block booking that you had already paid for.
Insurance
Mark carries the appropriate motor insurance, should you be involved in a collision as a learner driver while in control of driving the Mark’s tuition vehicle.

